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Guarantee

The Negotiation Academy’s Money Back Guarantee is a statement of our confidence of the impact we believe we will have on your or your team’s negotiation performance. Regarded as one of the best negotiation solution providers in the world, we have acted on and incorporated into our training and consulting solutions, our clients’ feedback over the years, to maximise the impact of our solutions on your negotiation outcomes. To this end, we offer all our individual and corporate clients a Money Back Guarantee.

Public Seminar Satisfaction Guarantee

We are proud to offer our clients a 6 month money back guarantee. Demonstrating our confidence in the fact that our training will positively impact your environment, we offer this guarantee to delegates who, after a period of up to six months, do not believe there has been any positive impact whatsoever. The guarantee is available to all delegates who have completed the full workshop, and have provided full feedback upon conclusion of training. Whilst we do not impose any lengthy legal contract supporting this offer, or fine print with hidden clauses impacting the offer, the refund is subject to a consultation with a Senior Consultant.

Corporate Guarantee

We propose that the vast majority of your audience will rate the workshop as relevant, educational, thought-provoking and as having a positive impact on their vocational and/or personal environment. In the event that the guarantee is invoked, TNA - Europe will refund the full fee, less travel and other non-delivery related expenses. To validate this guarantee, TNA - Europe requires a 100% completion of the delegate feedback questionnaires, and, as above, participation in a discussion with a Senior Consultant.