Audit Commission

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"I thought that the course was good. I thought the balance between practical work and theory was about right and I felt that the tutor was reacting to our needs rather than sticking to a prescribed agenda. I found the work on interpersonal skills more useful than the stuff on personal emotions/emotional intelligence." MD Inspector Audit Commission "I thought the interpersonal stuff was excellent - very applicable and I wouldn't hesitate to recommend it." PS Inspector Audit Commission "The course identified the skills we use day-to-day without realising their significance. The importance of developing the components of dialogue such as audio, visual, kinaesthetic and mirroring posture were outlined. Being able to apply the theory to actions to enable better dialogue is great and results in better reports. The role-play sessions were most enjoyable as we were putting our learning into action and being able to gain a better insight/understanding of the theory such as NLP. I enjoyed the whole course." FE Inspector Audit Commission "I really enjoyed Advanced Interpersonal Skills - fascinating stuff, good balance of exercises, discussion and reflection. Lots we can use in our work, simply because we deal with people all the time and sometimes need help in communicating, especially difficult messages. Would recommend to colleagues." JC Inspector Audit Commission "Just a quick note to add my support to the advanced interpersonal skills course. The skills over gaining 'rapport' with clients and body language were particularly useful. The course lead kept my attention for the whole 2 days - not a bad feat!" RP Inspector Audit Commission "Good fun - mixture of exercises and discussion meant pace was good." "I always expect to learn new things or have my old views/learning reinforced. I was not disappointed." "Certainly valuable - now up to me to put into practice." "Trainer's calmness and resourceful was excellent!" Various Inspectors Audit Commission